David Kirkaldie

Performing QA Once you have your institution's sites, machines, users and test schedules setup you are ready to start entering data. To perform QA, click on the Schedules link in the main toolbar a...

  Getting Your Account Created Once you have purchased a subscription to TotalQA® you will need to contact Image Owl customer support to perform the initial setup of your account. Setting Up you...

  Introduction TotalQA® is a cloud-based software tool that allows users to enter, store, and analyze data accumulated in the clinical setting from quality assurance processes. The video below o...

In order to maintain a secure environment, the following requirements must be met: Supported browsers include the latest general release of Chrome, Edge, or Mozilla Firefox. The latest security up...

Shortcuts can be created on your Windows desktop for easy access to TotalQA®. This article contains the following methods: Drag and Drop from Browser Bar Create a Shortcut that Specifies the Browse...

Image Owl uses the continuous integration and continuous delivery (CI/CD) development model to ensure that we release new changes to our customers quickly in a sustainable way. We deploy small batc...

Help These help pages are to assist in the use of the Image Owl TotalQA® service. There is a search function available to the left of the page.  If there are missing or confusing instructions, plea...

This article contains the following topics: Introduction Summary Data Statistics Process Capability Longitudinal Graphs Out of Tolerance Events Machine Log Incident Statistics Generate Summary...

Up-Time Commitments Image Owl agrees that the Service will be available to the Customer and its personnel 99.9% of the time 5 AM ET to 10 PM ET (17) hours per day, seven (7) days per week, three hu...

Security and availability of the TotalQA service are central to Image Owl’s commitment to our users. To that end, Image Owl has a comprehensive, audited system to ensure that our customers’ data is...